I forgot the password for my Personal Account

Created by Cuverse Support, Modified on Fri, 12 Jul, 2024 at 11:10 AM by Cuverse Support

Steps to recover your password:

Find the link "Forgot your password?" or "Forgot Password?"

The link is located on the login page, next to the username and password fields.


Enter your email. You must enter the email address associated with your account.

Follow the instructions sent to your email. Check your email for messages from the site. This message will contain a link or instructions to reset your password. If you don't see the email in your inbox, check your Spam or Junk folder.

Follow the link in the email. The link will usually redirect you to a password reset page where you can enter a new password.


Create a new password.


Choose a strong password that is difficult to guess. Try to use a combination of uppercase and lowercase letters, numbers and special characters.


Repeat the new password to confirm.


Login with new password.

After resetting your password, use the new password to log into the site.


What to do if you don't have access to email?

Contact site support.


If you do not have access to email, please contact our technical support.

Be prepared to provide additional information to verify your identity (such as recent transactions, answers to security questions, etc.).

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article